How to Use Conformity Marks

In the realm of quality assurance and certification, adherence to stringent guidelines and ethical practices is paramount. THE Q Quality Certificates Issuing Services has meticulously outlined its procedures in the “Q-SOP-01 REV07 Mark of Conformity Usage” document, effective October 30, 2023. This comprehensive standard operating procedure (SOP) ensures that THE Q and its clients maintain the highest standards in the use and control of certification marks, thereby safeguarding the integrity and reliability of certified products and services.

1. Purpose and Scope

The SOP delineates the steps and responsibilities involved in controlling the use of THE Q’s license, certificate, and mark of conformity by its clients. It aims to ensure that these marks are used correctly and consistently across all certified products and services.

2. Key Responsibilities

Top management and the Head of Operations & Conformity are responsible for approving and maintaining the procedures, communicating policies, and conducting continuous reviews and updates.

3. Applicable Certification Marks

THE Q issues various certification marks, including:

THE Q Certification Mark for independent certification (excluding Halal).
ECAS Certificate of Conformity and Emirates Quality Mark for the Ministry of Industry and Advanced Technology (MoIAT).
SASO Certificate of Conformity for the Saudi Standards, Metrology & Quality Organization (SASO).
Gulf Conformity Tracking Symbol (GCTS) for products compliant with GCC regulations.

4. Usage Rules

Ensuring marks are only used on certified products.
Maintaining the integrity and visibility of marks through proper placement and sizing.
Complying with color and dimension specifications.
Avoiding misuse or misleading application of certification marks.

The document specifies detailed guidelines for the appropriate use of these marks, including:

5. Control Procedures

Clients are required to comply with ISO/IEC standards for third-party marks of conformity. THE Q conducts regular audits, market monitoring, and surveillance to ensure ongoing compliance. Any misuse of certification marks is addressed with corrective actions, including potential suspension or withdrawal of certification.

6. Breach and Disciplinary Actions

The SOP outlines the types of breaches and corresponding disciplinary actions, ranging from written warnings to legal proceedings and public announcements. It emphasizes the importance of adhering to certification terms and maintaining consistent product quality.

7. Specifications and Promotional Use

Detailed specifications for printing and using the certification marks are provided. Clients may use the marks for promotional purposes under strict conditions, ensuring that the certification is clearly represented and not misleading.

Download the Full PDF

Explore the complete “Mark of Conformity Usage” document to understand the detailed procedures and responsibilities involved in maintaining the highest standards of certification integrity.