[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/theqquality.com\/wp-content\/uploads\/2024\/06\/public-available-information-banner.png” background_position=”top_center” background_vertical_offset=”28%” width_tablet=”” width_phone=”” width_last_edited=”on|phone” height_tablet=”” height_phone=”” height_last_edited=”on|desktop” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”7vw||8.5vw||false|false” custom_padding_tablet=”10vw||10vw||true|false” custom_padding_phone=”6vw||6vw||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@” _builder_version=”4.27.0″ _dynamic_attributes=”title” _module_preset=”default” title_font=”||||||||” title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”50px” width_tablet=”70%” width_phone=”65%” width_last_edited=”on|phone” module_alignment=”left” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”|-81px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|phone” title_font_size_tablet=”60px” title_font_size_phone=”23px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.0″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.25.1″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”18px” text_line_height=”2.2em” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”2.2em” text_line_height_phone=”2em” text_line_height_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Welcome to the Public Available Information page, your gateway to transparency and accessibility. Here, you’ll find important resources and documents to ensure clarity and understanding of our operations. Explore our Complaints and Appeals process, delve into The Q Agreements, and learn about procedures regarding Termination, Reduction, Suspension, or Withdrawal of certification. Each section is designed to provide valuable insights and information, empowering our stakeholders with knowledge and confidence in our services.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” width_last_edited=”off|desktop” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”40px|15px|40px|15px|true|true” custom_padding_tablet=”15px|15px|15px|15px|true|true” custom_padding_phone=”15px|15px|15px|15px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”#ddb823″ global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_image src=”https:\/\/theqquality.com\/wp-content\/uploads\/2024\/04\/dropping-complaint-in-the-box-image.png” title_text=”Untitled design” align=”center” _builder_version=”4.25.0″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_color_all=”#ddb823″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”60px|60px|60px|40px|true|false” custom_padding_tablet=”60px|40px|60px|40px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” link_option_url=”https:\/\/theqquality.com\/public-access\/public-available-information\/complaints-appeals\/” border_radii=”off|25px|200px|200px|25px” border_width_all=”1px” border_color_all=”#ddb823″ box_shadow_style=”preset2″ box_shadow_color=”RGBA(255,255,255,0)” global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_heading title=”Complaints and Appeals” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h3″ title_font_size=”29px” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” title_font_size_tablet=”32px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”18px” text_line_height=”2.2em” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”2.2em” text_line_height_phone=”2em” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Learn about our procedures for addressing complaints and appeals, ensuring that your concerns are heard and resolved effectively.<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” width_last_edited=”off|desktop” custom_padding_tablet=”” custom_padding_phone=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”40px|15px|40px|15px|true|true” custom_padding_tablet=”15px|15px|15px|15px|true|true” custom_padding_phone=”15px|15px|15px|15px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”#ddb823″ global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_image src=”https:\/\/theqquality.com\/wp-content\/uploads\/2024\/04\/the-q-agreements-image.png” title_text=”vuj” align=”center” _builder_version=”4.25.0″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_color_all=”#ddb823″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”60px|60px|60px|40px|true|false” custom_padding_tablet=”60px|40px|60px|40px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” link_option_url=”https:\/\/theqquality.com\/public-access\/public-available-information\/the-q-agreements\/” border_radii=”off|25px|200px|200px|25px” border_width_all=”1px” border_color_all=”#ddb823″ box_shadow_style=”preset2″ box_shadow_color=”RGBA(255,255,255,0)” global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_heading title=”The Q Agreements” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h3″ title_font_size=”29px” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” title_font_size_tablet=”32px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”18px” text_line_height=”2.2em” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”2.2em” text_line_height_phone=”2em” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Access our agreements to understand the terms and conditions governing our partnerships and services.<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” width_last_edited=”off|desktop” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”50px|15px|50px|15px|true|true” custom_padding_tablet=”15px|15px|15px|15px|true|true” custom_padding_phone=”15px|15px|15px|15px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”#ddb823″ global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_image src=”https:\/\/theqquality.com\/wp-content\/uploads\/2024\/05\/cancelled-document-image.png” title_text=”GSO Certificate Requirements (G-Mark)” align=”center” _builder_version=”4.25.0″ _module_preset=”default” max_width=”200px” max_width_tablet=”200px” max_width_phone=”200px” max_width_last_edited=”on|desktop” max_height=”200px” max_height_tablet=”200px” max_height_phone=”200px” max_height_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_color_all=”#ddb823″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”60px|60px|60px|40px|true|false” custom_padding_tablet=”60px|40px|60px|40px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” link_option_url=”https:\/\/theqquality.com\/public-access\/public-available-information\/termination-reduction-suspension-or-withdrawal-of-certification\/” border_radii=”off|25px|200px|200px|25px” border_width_all=”1px” border_color_all=”#ddb823″ box_shadow_style=”preset2″ box_shadow_color=”RGBA(255,255,255,0)” global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_heading title=”Termination, reduction, suspension or withdrawal of certification” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h3″ title_font_size=”29px” width_tablet=”” width_phone=”70%” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” title_font_size_tablet=”32px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font_size=”18px” text_line_height=”2.2em” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”2.2em” text_line_height_phone=”2em” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Gain insights into our processes regarding certification status changes, including termination, reduction, suspension, or withdrawal.<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width_last_edited=”off|desktop” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”50px|15px|50px|15px|true|true” custom_padding_tablet=”15px|15px|15px|15px|true|true” custom_padding_phone=”15px|15px|15px|15px|true|true” custom_padding_last_edited=”on|desktop” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”#ddb823″ global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)”][et_pb_image src=”https:\/\/theqquality.com\/wp-content\/uploads\/2025\/03\/Application-Form.png” alt=”THE Q Application Form” title_text=”Application Form” align=”center” _builder_version=”4.27.4″ _module_preset=”default” max_width=”200px” max_width_tablet=”200px” max_width_phone=”200px” max_width_last_edited=”on|desktop” max_height=”200px” max_height_tablet=”200px” max_height_phone=”200px” max_height_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” border_color_all=”#ddb823″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”60px|60px|60px|40px|true|false” custom_padding_tablet=”60px|40px|60px|40px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” link_option_url=”https:\/\/theqquality.com\/wp-content\/uploads\/2025\/03\/Q-APP-REC-01-REV-01-Application-form-for-Product-Certification.pdf” hover_enabled=”0″ border_radii=”off|25px|200px|200px|25px” border_width_all=”1px” border_color_all=”#ddb823″ box_shadow_style=”preset2″ box_shadow_color=”RGBA(255,255,255,0)” global_colors_info=”{}” box_shadow_color__hover_enabled=”on|desktop” box_shadow_color__hover=”rgba(0,0,0,0.3)” sticky_enabled=”0″][et_pb_heading title=”Download the Application Form” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h3″ title_font_size=”29px” width_tablet=”” width_phone=”70%” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” hover_enabled=”0″ title_font_size_tablet=”32px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”18px” text_line_height=”2.2em” link_option_url=”https:\/\/theqquality.com\/wp-content\/uploads\/2025\/03\/Q-APP-REC-01-REV-01-Application-form-for-Product-Certification.pdf” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”2.2em” text_line_height_phone=”2em” text_line_height_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Download the application form to begin your product certification process. This form includes the product list template you need to fill out for your application.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Welcome to the Public Available Information page, your gateway to transparency and accessibility. Here, you’ll find important resources and documents to ensure clarity and understanding of our operations. Explore our Complaints and Appeals process, delve into The Q Agreements, and learn about procedures regarding Termination, Reduction, Suspension, or Withdrawal of certification. 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