[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/theqquality.com\/wp-content\/uploads\/2024\/06\/faq-banner.png” background_position=”top_center” background_vertical_offset=”25%” custom_padding=”7vw||8.5vw||false|false” custom_padding_tablet=”10vw||10vw||true|false” custom_padding_phone=”0vw||0vw||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.1″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@” _builder_version=”4.27.0″ _dynamic_attributes=”title” _module_preset=”default” title_font=”||||||||” title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”50px” module_alignment=”left” custom_margin_tablet=”” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” title_font_size_tablet=”60px” title_font_size_phone=”25px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_6_text_color=”#FFFFFF” module_alignment=”left” custom_padding_tablet=”” custom_padding_phone=”0px||0px||true|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”20px” text_font_size_phone=”13px” text_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”” header_6_font_size_phone=”10px” header_6_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.0″ _module_preset=”default” custom_padding=”5px||12px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.25.0″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#fdfbf4″ closed_toggle_background_color=”#FFFFFF” toggle_icon=”E||divi||400″ icon_color=”#ddb823″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font_size=”18px” toggle_line_height=”1.7em” body_text_color=”#000000″ body_font_size=”16.1px” body_line_height=”1.9em” body_font_size_tablet=”16.1px” body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” border_radii=”on|10px|10px|10px|10px” border_color_all=”#ddb823″ global_colors_info=”{}”][et_pb_accordion_item title=”What quality certificates do you provide?” open=”on” _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}” toggle_font_size=”18px”]<\/p>\n
We provide MoIAT Certifications which are ECAS & EQM certificates, SASO Certifications for Saudi which are SQM, PCoC & SCoC, also we provide G-mark certificate for LVE products.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are you a notified body?” _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}” toggle_font_size=”18px” open=”off”]<\/p>\n Yes. We are a MoIAT approved notified body, SASO approved Conformity Assessment Body, and GSO notified body.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your scopes under MoIAT?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” toggle_font_size=”18px” open=”off”]<\/p>\n MOIAT Notification Scope<\/b><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your scopes under SASO?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n For MENA Region<\/b><\/p>\n For Asia Region<\/strong><\/p>\n The Sectors of Metals and their alloys for Buildings and Constructions<\/p>\n<\/li>\n Insulation and Building Cladding Materials<\/p>\n<\/li>\n Bricks, tiles, ceramics,sanitary ware and related products<\/p>\n<\/li>\n Footwear and Accessories<\/p>\n<\/li>\n Auto Spare Parts<\/p>\n<\/li>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your scopes under GSO?” _builder_version=”4.25.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n GSO Technical Regulations<\/b><\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is an ECAS Certificate?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n ECAS stands for \u201c<\/span>Emirates Conformity Assessment Scheme<\/span><\/i>.\u201d This is a Product Certification Scheme implemented by MoIAT <\/span>(Ministry of Industry and Advanced Technology) <\/span><\/i>in UAE<\/span>. <\/span><\/i>The certificate remains valid for one year from the date of issuance, but only for the certified products. This certificate is mandatory for regulated products only and is crucial for clearing shipments through Ports and Customs Authorities.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is an EQM Certificate?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n EQM stands for <\/span>”Emirates Quality Mark”<\/span><\/i> and serves as a conformity mark for a product for its quality and its compliance as per the UAE Scheme. It involves thorough auditing, testing, and inspection to ensure compliance. The Mark exclusively for certified products such as water, milk & dairy products, and juice & beverages.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the requirements to get an ECAS\/EQM certificate?” _builder_version=”4.27.3″ _module_preset=”default” body_link_text_color=”gcid-primary-color” global_colors_info=”{%22gcid-primary-color%22:%91%22body_link_text_color%22%93}” open=”off”]<\/p>\n Standard requirements:<\/span><\/i><\/p>\n NOTE<\/strong>: \u201cOther technical documents based from the product type and claims.\u201d\u00a0<\/em><\/span><\/p>\n For complete requirements, please check this link. You will see the requirements for each products, click here<\/a>.<\/span><\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is PCoC?” _builder_version=”4.27.4″ _module_preset=”default” body_link_text_color=”gcid-primary-color” global_colors_info=”{%22gcid-primary-color%22:%91%22body_link_text_color%22%93}” open=”off”]<\/p>\n Product Certificate of Conformity (PCoC) is a mandatory certificate only for regulated products issued by the <\/span>Saudi Standards, Metrology and Quality Organization (SASO)<\/b><\/a>. It serves to verify that your products have been registered within the SABER system and comply with the relevant Technical Regulations in Saudi Arabia.<\/span><\/p>\n The PCoC<\/a> remains valid for one year from the date of issuance, and its purpose is to ensure that the products meet the required Saudi standards.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is SCoC?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Shipment Certificate of Conformity (SCoC)<\/a> is a key vital certificate administered by the Saudi <\/span>Standards, Metrology, and Quality Organization (SASO)<\/b><\/a> for all shipments imported into Saudi Arabia, regardless of whether the products are regulated or non-regulated. Its purpose is to facilitate the customs clearance process at ports.<\/span><\/p>\n The SCoC<\/a> is specifically issued for product bulk, and it includes vital identification details such as serial number, batch number, and production date. This certificate serves as confirmation that the products meet the necessary standards and comply with the relevant technical regulations.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=” Difference of PCoC and SCoC” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The <\/span>Products Certificate of Conformity (PCoC)<\/b><\/a> is granted by SASO-approved conformity assessment bodies. This certificate serves to validate a <\/span>product’s compliance<\/span><\/i> with the applicable technical regulations and SASO standards. It maintains its validity for a duration of one year from the date of issuance.<\/span><\/p>\n On the other hand, the <\/span>Shipment Certificate of Conformity (SCoC<\/b><\/a>)<\/strong><\/a> is specifically issued for <\/span>each shipment imported into Saudi Arabia<\/span><\/i>. It includes precise information such as bill details and the quantity of products within the shipment. The SCoC’s validity ceases once the shipment successfully completes the clearance process.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is SQM?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Saudi Quality Mark (SQM),<\/a> bearing the Registered Trademark registration number 1303\/79, is the sole property of SASO. It is bestowed upon products that have successfully met Saudi standards and are manufactured in facilities with effective Management Systems ensuring consistent adherence to all requirements.<\/span><\/p>\n Mandatory Products of SQM:<\/strong><\/p>\n NOTE<\/strong>: “Voluntarily SQM cab be issued for all other products as well. “<\/em><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is GSO?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Gulf Standardization Organization for the Arab States (GSO)<\/b><\/a> is a regional entity established by a decision of the Supreme Council of the Cooperation Council for the Arab States of the Gulf during its 22nd session held in Muscat on 30-31 December 2001.<\/span><\/p>\n This authority’s membership includes the countries of the Cooperation Council, namely the United Arab Emirates, the Kingdom of Bahrain, the Kingdom of Saudi Arabia, the Sultanate of Oman, the State of Qatar, the State of Kuwait, and the Republic of Yemen, which became a member in January 2010.<\/span><\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is G-Mark?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The G-mark Certification<\/a> is a quality mark that is awarded to products that meet the organization’s specified standards and requirements. It serves as a symbol of quality and safety assurance for consumers, businesses, and regulatory authorities in the Gulf region.<\/span><\/p>\n (Household and similar electrical appliances)<\/span><\/p>\n Items, Materials or Products<\/b><\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=” What is LVE?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Low Voltage Electrical Equipment (LVE)<\/b> and Appliances is part of the Gulf Conformity Scheme, aiming to harmonize standardization efforts within the GCC. It promotes sector development, intraGCC trade, consumer protection, and environmental health.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=” Timeline for issuance of CoC\u2019s?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The accepted Target days for MoIAT COC is 1.5 days only upon receiving compliance documents.<\/p>\n For SASO PCOC, also 4-5 working days.<\/p>\n For SQM should be completed within 90 days.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Cost for obtaining CoC\u2019s?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The cost of obtaining CoC\u2019s depend on the scope of the product and country of application<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is RoHS Certification? I have RoHS test report from an accredited laboratory, do I still need to apply for RoHS certification?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n RoHS stands for Risk of Hazardous Substances. RoHS test report is different from RoHS certification. Based upon RoHS test report, we will issue RoHS certificate which will be applicable for the products falling under RoHS category in the UAE.<\/a><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can we change the Quality Certificate issuing company while our SASO application is ongoing?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n No, once the application is submitted to a particular Certification Body you cannot change it. If you wish to change the Certification Body you will have to create a new application on the Saber portal.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the procedures for certification applications in MoIAT, SASO, and GSO?” _builder_version=”4.27.4″ _module_preset=”default” body_link_text_color=”gcid-primary-color” global_colors_info=”{%22gcid-primary-color%22:%91%22body_link_text_color%22%93}” open=”off”]<\/p>\n For MoIAT<\/strong>: For certifications such as ECAS<\/strong><\/a> and EQM<\/strong><\/a>, an account on the MoIAT portal<\/strong> is mandatory<\/strong>.<\/p>\n For SASO<\/strong>:\n
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The procedure for application is as follows:<\/p>\n\n
All certification needs, including PCoC<\/strong><\/a> (Product Certificate of Conformity),<\/em>